About the Opportunity
A fast-growing European consumer technology and digital media business is looking for a CRM & Lifecycle Marketing Executive to support customer engagement across email, push notifications and subscription journeys.

The company operates a large digital marketplace alongside established content and media products, reaching millions of consumers across several European markets.

This role would suit someone with practical CRM or email marketing experience who enjoys campaign execution, segmentation, testing and working with customer data.

What You’ll Do
Manage CRM campaigns from initial brief through to deployment.
Coordinate the email and customer communications calendar.
Build and update email templates using a marketing automation platform.
Create customer segments, exclusions and personalised campaign journeys.
Support A/B testing and optimisation of email performance.
Carry out detailed QA checks before campaigns are launched.
Monitor campaign results and report on key engagement metrics.
Support lifecycle, subscription and customer-retention initiatives.
Work closely with wider marketing, commercial and content teams.
What We’re Looking For
Some hands-on experience creating and sending email or CRM campaigns.
Familiarity with platforms such as Iterable, Braze, Klaviyo, Salesforce Marketing Cloud or Mailchimp.
Strong attention to detail.
Good written English and confidence reviewing customer-facing content.
Basic understanding of segmentation, targeting and campaign reporting.
Ability to learn new systems and processes quickly.
Nice to Have
Experience with any of the following would be useful:

Iterable
A/B testing and personalisation
Mobile push campaigns
subscription or publishing businesses
AI tools such as ChatGPT, Claude or Gemini
Working Environment
This is a hybrid London-based position, with part of the week available for home working.

The company offers a collaborative, modern working environment with strong investment in learning and professional development.

Benefits
Competitive salary
Hybrid working
28 days annual leave plus bank holidays
Pension contributions
Private medical and dental cover
Share options
Learning and development budget
Home-office allowance
Flexible international working for limited periods
Enhanced family and wellbeing benefits
Apply
If you have practical CRM or email marketing experience and would like to develop further within a growing digital business, submit your CV for an initial confidential review.

Shortlisted applicants will receive further details about the company and selection process.