A global payments provider is seeking a delivery-focused professional to launch new platform partnerships.
You will take ownership once a commercial agreement is signed, guiding each partner through onboarding, integration and approval until its first merchants are processing payments. The role combines project coordination, partner communication and problem-solving across commercial, technical and operational teams.
Your responsibilities
Develop delivery plans with clear milestones, responsibilities and target launch dates.
Manage several partner implementations simultaneously, resolving delays and tracking dependencies.
Guide partners through documentation, platform configuration, integration testing and go-live requirements.
Coordinate Sales, Product, Technical Integration, Risk, Legal and Operations throughout the launch process.
Oversee onboarding requirements, including KYC/KYB documentation, underwriting approvals and integration certification.
Keep partners informed, manage expectations and maintain confidence throughout delivery.
Report progress, risks and activation metrics to UK and EMEA sales leadership.
Improve onboarding processes, guidance and tools by addressing recurring issues.
Arrange a clear handover to account management once the partnership is operational.
What you bring
Experience delivering complex onboarding or implementation projects involving multiple stakeholders.
Strong planning skills and the ability to keep concurrent projects moving under pressure.
Confidence influencing teams and coordinating activity without direct management authority.
Clear communication and a practical approach to managing partner relationships.
Experience using CRM or project management tools such as Salesforce, Jira or HubSpot.
A proactive approach to identifying obstacles and improving workflows.
A background in payments, fintech or B2B SaaS would be valuable. Knowledge of acquiring, compliance checks, underwriting and API integrations is advantageous, alongside a willingness to develop further technical understanding.
Why consider the role?
Join an international payments team in a position with direct influence on partner experience, launch speed and the transition from signed agreements to active commercial relationships.
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